ETS file lost

The ETS file is gone. The system is not.

Without the project file, nothing on a KNX system can be changed any more — no reassigning a push-button, no adjusting a scene, no extension. That does not mean the system is lost. In the vast majority of cases a complete, maintainable ETS project can be recovered from the devices on the bus.

  • Reading out the devices directly on the bus
  • Reconstruction as a clean ETS project
  • Diagnosis also possible remotely
  • You receive the file — and control over it
Request remote diagnosis
The starting point

How it comes to this.

The original installer can no longer be reached

Company dissolved, sold or insolvent — and with it went the only copy of the project. A claim for its release is of little use when nobody is left who could release it.

The file exists, but nobody can get in

The project is password-protected, tied to an old licence or saved in an ETS version nobody runs any more. In practice that is the same as lost.

The latest version is missing

There is a file — but it is years old. Since then things have been retrofitted, reprogrammed and altered without any of it ever being written back. Anyone who downloads it breaks the system.

Our approach

What we get out of a system without a file.

01

Device inventory

We read out which devices are physically on the bus: manufacturer, type, order number, firmware and individual address — the basis for all further work.

02

Group addresses

The group addresses in use and their links can be recovered from the devices. From this the logic of the system emerges: what switches what.

03

Parameterisation

Where the device models allow it, we also recover the parameterisation — delays, blocking functions, scene numbers, controller behaviour. This is the part that demands the most experience.

04

Functions in plain language

A project reconstructed from addresses alone helps nobody. We name group addresses by room and function, so any successor can work with it straight away.

05

Documentation

You receive the ETS project, a device list with installation locations and a function overview — handed over cleanly, not as a raw data export.

06

Honest gaps

Whatever cannot be reconstructed, we state clearly. For individual devices a fresh setup is the cheaper route — we say so beforehand, not afterwards.

International too: in villas on Mallorca, the missing project file is a common case — language plays no part in the reconstruction, the bus answers the same everywhere.

Related situations. If you do not know what is installed anyway, it starts with the system readout — reconstructing the file is then one result of it, not a separate job. If the original installer is not just unreachable but someone else is to be responsible permanently, it is about the takeover by a new programmer. And if the property is abroad, remote diagnosis across borders settles whether anyone needs to travel at all.

What it costs

An order of magnitude, so you can run the numbers.

“A custom quotation” is no help when you are trying to think it through. So here is an anchor — not a fixed price, but an honest ballpark figure.

around €5,000net

A detached house of about 150 m², switching and dimming actuators. For that we need roughly a week.

Device countthe real driver

With logic modules it takes longer, with commercial systems considerably longer. Naming is the largest share of the work.

freeinitial assessment

A phone call and an initial indication cost nothing. The figure becomes reliable once we have seen photos of the distribution board or a device list.

No prior knowledge

You do not need to know what is installed.

Most people who get in touch here have taken over a house and know of the controls only that they exist. That is enough to start with. Four questions, then we talk.

  1. 01
    We read your answers and get back to you — usually on the same working day.
  2. 02
    Ten minutes on the phone, in which we sort out what exists and what is missing. A photo of the distribution board helps, but is not a requirement.
  3. 03
    Then a written assessment with an effort range. Only then do you decide.

Even "in your case this is not worth doing" is a result we will tell you. Both cost you nothing.

Rather talk straight away+49 211 838 66 870

Notes for the call

01

What is your name, and how can we reach you?

We need the email for the written assessment. A number only if you would prefer a callback.

02

Which property is this about, and where is it?

In the Rhineland we come round. If the property is further away, we start with a remote diagnosis before anyone travels.

03

Is there an ETS project file?

"I don't know" is the most common answer here and perfectly fine — the question only decides where we start.

How do I tell whether the file even exists?

It ends in .knxproj and usually sits in the electrical contractor's handover folder, on a USB stick or as an email attachment. If nothing turns up, that is the normal case with houses that have changed hands — we then work with what the system itself yields. A photo of the distribution board helps us; please have the cover opened only by a qualified electrician.

04

What has prompted this?

Two or three sentences are enough. You need no technical terms — we sort that out in the call.

A planner from our team reads it — somebody who would later look at the system themselves. We treat details of your property as confidential and never show them in any reference.

We use your details solely to deal with this enquiry. More in our privacy notice.

FAQ

Clearly answered.

Can a KNX project really be restored without the original file?

In the vast majority of cases, yes. KNX devices store their individual address, their group addresses and, depending on the model, their parameterisation in the device itself. With the right software and the experience to interpret the data correctly, a workable ETS project emerges from this again. How complete it is depends on the installed devices — we clarify that in the diagnosis before you commit.

What if the old project is password-protected?

We do not crack someone else's password — that would be neither reputable nor necessary. We take the other route: we read the system out over the bus and rebuild the project. The result is a project that belongs to you and whose password you set yourself.

Does anyone need to be on site for this?

Often not for the first step. If an IP gateway is present, we connect remotely by arrangement and get a picture of the system. If there is none, we send you one — your electrician plugs it in, and we read out remotely. Only then do we decide together whether a visit is needed at all.

What does it cost?

That depends on the scale — a flat with 30 devices is not the same as a villa with 400. That is exactly why the diagnosis comes first: it delivers the device inventory and the state of the data, and on that basis we can give a reliable effort estimate instead of a rough guess.

The full picture

Everything on KNX reconstruction

Specialist software, gateway programming, BACnet and Modbus, logistics halls, remote diagnosis — the complete overview.

To the KNX reconstruction overview page
Where we work

KNX reconstruction in Cologne, Düsseldorf & NRW.

smartfabrik is a smart home planning practice based in Düsseldorf (Reisholzer Werftstr. 31A). We plan for private clients and companies in Cologne, Düsseldorf and across North Rhine-Westphalia — and, where wanted, nationwide and internationally. A selection of the places we have already planned and delivered in: